OR is determined to efficiently serve customers and prospective business partners through comprehensive services ranging from taking orders and managing for complete, accurate, and timely delivery to handling complaints and following up problem resolution to cater to all your needs.
Customers’ contact channels
Customer Relations Division
| Customer Type | Contact Number | Fax number | |
1. Products and services | 1365 press 1 | 02-239-7762 | |
| 1.1 Service stations & supplementary | 1365 press 11 | ||
1.2 Café Amazon | 1365 press 12 | ||
| 1.3 LPG Cooking Gas and LPG service stations | 1365 press 13 | ||
| 1.4 PTT Lubricants | 1365 press 14 | ||
1.6 PTT Blue Card | 1365 press 16 | ||
1.7 Fit Auto | 1365 press 17 | ||
1.8 Blue CONNECT | 1365 press 18 | ||
3. Accident and emergency notification | 1365 press 3 |
Ordering Division (Business Partners / Suppliers)
| Customer Type | Contact Number | Fax number | |
PTT Station | 02-239-9999 press 1 | 02-239-7979 | order@pttor.com |
Industrial and Specialty Product | 02-239-9999 press 2 | commercial@pttor.com | |
E-Service | 02-239-9999 press 3 | - | |
Lubricants Market | 02-239-9999 press 4 | order@pttor.com | |
Government & State Enterprise | 02-239-9999 press 5 | - | |
Café Amazon | 02-239-9999 press 6 | order@pttor.com | |
LPG Cooking Gas Market | 02-239-9999 press 7 | lpg-order@pttor.com |
Address :
Ordering & Customer Relations
Center
PTT Oil and Retail Business Plc, Phra Khanong Office
555
Art Narong Road, Khlong Toei, Bangkok 10260
To inquire, complain, compliment, or recommend, please e-mail us at
1365@pttor.com or dial 1365 Contact Center anytime.