Ordering and Customer Relation Center (1365)

OR is determined to efficiently serve customers and prospective business partners through comprehensive services ranging from taking orders and managing for complete, accurate, and timely delivery to handling complaints and following up problem resolution to cater to all your needs.

Customers’ contact channels

Customer Relations

Topics	Contact Number	Email	Line Official Account
1. Blueplus+ Application Blueplus+ Application Blueplus+	1365 press 1 1365 press 1 1 1365 press 1 2	1365@pttor.com	@contact1365
2. PTT Station, Fleet Card / Privilege Card / Top-up Card, PTT Lubricants, LPG, FIT Auto PTT Station Fleet Card / Privilege Card / Top-up Card FIT Auto LPG / LPG Station PTT Lubricants	1365 press 2 1365 press 2 1 1365 press 2 2 1365 press 2 3 1365 press 2 4 1365 press 2 5
3. Café Amazon, Jiffy, Pearly Tea Café Amazon Jiffy, Pearly Tea, Food & Beverage in PTT Station	1365 press 3 1365 press 3 1 1365 press 3 2
4. Petroleum Terminal Operations	1365 press 4
5. NGV , Gas Pipeline, Trading Natural Gas for Vehicles Gas Pipeline Trading	1365 press 5 1365 press 5 1 1365 press 5 2 1365 press 5 3
6. Stock Information	1365 press 6
7. Emergency and Accident	1365 press 8

Ordering Management Division (Partners)

Subject of Inquiry	Contact Number	Email	Line Official Account
1. Blueplus+ Application Blueplus+ Application Blueplus+	1365 Press 1 1365 press 1 1 1365 press 1 2	1365@pttor.com	@contact1365
2. PTT Station, Fleet Card / Privilege Card / Top-up Card, PTT Lubricants, LPG, FIT Auto PTT Station Fleet Card / Privilege Card / Top-up Card FIT Auto LPG / LPG Stations PTT Lubricants	1365 press 2 1365 press 2 1 1365 press 2 2 1365 press 2 3 1365 press 2 4
3. Food and Beverage Business Café Amazon Jiffy, Pearly Tea, Food & Beverage in PTT Station	1365 press 3 1365 press 3 1 1365 press 3 2
4. Petroleum Terminal Operations	1365 press 4
5. NGV, Gas Pipeline, International Trade NGV Business Gas Pipeline Trading	1365 press 5 1365 press 5 1 1365 press 5 2 1365 press 5 3
6. Stock Information	1365 press 6
7. Emergency and Accident	1365 press 8

Address :
Customer Relations Division/Ordering Division
PTT Oil and Retail Business Plc, Phra Khanong Office
555 Art Narong Road, Khlong Toei, Bangkok 10260
To inquire, complain, compliment, or recommend, please e-mail us at 1365@pttor.com or dial 1365 Contact Center (Everyday between 6:00 AM – 10:00 PM)
.