Circular Economy

Importance

(GRI 3-3a., GRI 3-3b.)

Economic expansion and the pursuit of economic growth heavily rely on the utilization of natural resources, resulting in the degradation and depletion of these resources due to rapid consumption and a lack of conservation efforts. Consequently, the concept of a Circular Economy plays a crucial role in maximizing resource utilization, enhancing efficiency, and balancing economic and social development with the sustainable management of natural resources.

OR focuses on building a clean and sustainable society by promoting environmentally friendly businesses, using resources efficiently, and reintegrating them to create benefits for communities. Examples include collaborating with communities on waste recycling initiatives to transform waste into products or provide financial support. These efforts help reduce environmental impacts while creating social value. OR recognizes that all business operations rely on shared resources, whether sourcing natural raw materials for production, such as coffee beans, or procuring certain types of packaging products that still involve plastic, which may cause negative environmental impacts if not properly managed. Therefore, the organization places significant importance on the circular economy, promoting the sustainable use of natural resources while preserving the environment. This approach aligns with the principles of the Bio-Circular-Green Economy (BCG), encompassing the Bio-Economy, Circular-Economy, and Green-Economy.

2025 Targets

(GRI 3-3e.)

Management Approach

(GRI 3-3c., 3-3d., 3-3e., 3-3f.)

OR is committed to conducting sustainable business practices by announcing and reviewing its Sustainability Management Policy and QSHE Policy annually, which aims at reducing the environmental impact of company activities. Additionally, OR has set the Triple Bottom Line (3P) strategy, focusing on People, Planet, and Performance, by establishing targets to reduce waste generated from waste retail as part of its long-term organizational targets under the OR 2030 Goals. This strategy aims to reduce the use of natural resources and promote waste management that maximizes resource reuse and decoupling. The Sustainability, Quality, Safety, Health, and Environment Department has been assigned to drive the implementation of the established strategies and goals.

Circular Economy Strategy

OR emphasizes resource management for the most value and reduces the use of new resources from the design process to extend the shelf life of the packaging, changing consumer behavior, reducing waste caused by the production process, as well as waste disposal after the end of its service life.
The strategy begins with identifying the potential waste that may be produced in each business. This is to study the possibility of maximizing the benefit of waste use. Every business involved in generating such waste must establish a project implementation plan, outlining the type of waste, methods for waste reduction, and the expected reduction amount based on the specified methods and time frame.
OR has integrated the principles of the circular economy across all its establishments, allowing each business to adapt and apply them according to its specific operations. This is achieved through the 3R Waste Strategy, which drives the commitment to effective waste management, including:

1. 1. Reduce (New Resource Extraction): Reducing the use of natural resources by:
    - Designing to minimize raw material usage
    - Using raw materials with recycled materials
    - Using biodegradable materials to promote sustainable use of natural resources
  2. Refine (Process and Product to Minimize Waste):
    - Improving efficiency of production processes to reduce waste
    - Designing for 100% recyclability, such as single-layer packaging
  3. Reborn (Waste to Value):
    - Enhancing the efficiency of waste collection from business operations
    - Expanding efforts to transform business waste into value through the Circular Economy concept

The expansion of efforts to turn business waste into value through the Circular Economy concept is driven by the Circular Economy Taskforce. The taskforce is responsible for driving and following up on progress, problems, obstacles, and evaluating the performance of related departments against the established project implementation plans. It also considers solutions or preventive measures when performance does not meet the established goals. Additionally, the taskforce provides advice and promotes the continuous improvement of operations. The results of these operations are monitored by the Sustainable Development Committee. Furthermore, the results will be reported to the Quality, Safety, Health, and Environment Management Committee (OR QSHE GMC) on a quarterly basis.
Circular economy operations will be presented through the Company’s media and public relations channels, including Facebook, the Company publication, television advertising media, OR’s website, etc.

Promoting knowledge and understanding of personnel regarding the circular economy

OR has established a Circular Economy Taskforce, comprising representatives from each functional line across OR’s business segments. The taskforce is responsible for jointly studying and analyzing relevant information, as well as promoting the implementation of waste reduction and circularity projects within each business unit. In addition, it fosters the exchange of experiences and knowledge among OR’s internal departments.

External Collaboration Projects

Integrating business collaboration with sustainable development through external collaboration enables the leveraging of capabilities and strengths to build resilience and further enhance business value creation. In this regard, OR and GC (PTT Global Chemical Public Company Limited) signed a Memorandum of Understanding (MOU) covering four areas of collaboration: sustainability knowledge development, energy security, sustainable business operations throughout the value chain, and business development. This collaboration reflects OR’s belief in Empowering All toward Inclusive Growth, through growing together sustainably. Accordingly, partnering with external organizations allows OR to combine strengths and capabilities to reinforce business competitiveness and generate added value.
Examples of circular economy-related initiatives arising from collaboration with GC include the expansion of integrated recycling waste management for materials such as plastic bottles, paper, glass bottles, and aluminum cans through GC’s “YOU Turn Platform”, together with OR’s “Yak Lak Yim” project implemented at PTT Station. The success of these initiatives enabled OR and GC to further support the Bangkok Metropolitan Administration’s “No Mixed Waste” project, with 10 PTT Stations across Bangkok participating in the project.
In addition, OR collaborates ith companies within the PTT Group to exchange and transfer knowledge, while applying circular economy concepts and promoting efficient resource utilization across OR’s value chain and those of PTT Group companies. These efforts aim to reduce waste disposal costs and create added value through the Petrochemical and Refining Integrated Synergy Management, PRISM, project.
In 2025, OR, together with PTT Group companies and PRISM, organized the “PRISM Circular Hackathon 2025,” a competition focused on circular economy concepts and innovations. The activity was open to university students, the general public, and private-sector entrepreneurs, with total prizes exceeding 240,000 Thai Baht. More than 150 projects were submitted. Among these, three key highlight projects in which OR played an active role in implementation, promotion, and support were as follows:

1. Zonzon Energy Bar Project, proposing the production of energy bars from by-products of Café Amazon’s Bakery Factory.
2. End-of-life solar panel recycling project, converting expired solar panels into nano-silica and alumina for use as precursor materials in catalyst production to create further added value.
3. Automated Kiosk to collect UCO Project, proposing the development of automated collection points for used cooking oil.

Performance

Packaging and Plastic Management

OR’s businesses are involved with many types of plastic packaging. Improper management of such packaging may cause negative environmental impacts. Therefore, OR has pushed for various projects to reduce plastic packaging from its business operations.

1. Promoting the use of recycled materials at PTT Station
Employee uniforms at PTT Station, upcycled from recycled PET plastic bottles, represent a new product in which OR has selected recycled materials for use in the production process. These uniforms have been adopted for use at Company owned Company Operated (COCO) PTT Stations and made available for purchase by Dealer Own Dealer Operate (DODO) PTT Stations that order employee uniforms, starting in 2024. To date, a total of more than 91,806 uniforms have been utilized, resulting in the reduction of over 734,000 plastic water bottles from entering the recycling stream and contributing to the avoidance of more than 39 tCO₂eq of carbon dioxide emissions.

2. Supporting the change in consumer behavior
It is encouraged to reduce the use of resources and packaging by offering discounts for customers who bring their personal cups to use at Café Amazon, etc. In 2025, the use of plastic cups was reduced by 637.1 tons.

3. “Cup Return” project
OR accepts used Café Amazon PET plastic cups from customers, aiming to reduce plastic waste and encouraging consumers to adopt responsible plastic waste management practices. Consumers can return cleaned and used Café Amazon PET plastic cups or lids to designated ”Cup Return” stations at Café Amazon. Participants are rewarded with loyalty points through Machine Learning and AI technologies, discounts, and various exclusive benefits through the project’s official LINE account.
All collected plastic cups undergo recycling processes, maximizing resource utilization. This initiative promotes Café Amazon’s tangible commitment to Post-Consumer Waste Management through collaborative efforts between the brand and its consumers. Since its pilot launch in Bangkok, the project has attracted over 62,000 participants and successfully collected more than 2,000,000 plastic cups, equivalent to approximately 30 tons in weight.
Additionally, the “Cup Return” project has undergone a circular economy maturity assessment based on the internationally recognized British Standard BS8001:2017. In its initial evaluation phase, placing it at Level 2. Key highlights of the project include:

- - Commitment to the Circular Economy: A well-defined policy framework aligned with sustainability goals.
  - Customer Engagement: The use of AI technology for data collection, along with rewards to effectively encourage participation.
  - Innovative Practices: This project present a creative approach to waste management and resource efficiency, integrated into OR’s business strategy.
  - Transparency: Clear and accessible information ensures stakeholders remain informed about resource utilization and sustainability efforts.

In addition, the Cup Return project promotes resource reduction by converting PET plastic cups collected from consumers through the project into raw materials for value-added products. Examples include souvenirs for Café Amazon customers, fibers for pillows, furniture, apparel, blankets, etc.

The project’s implementation and results contribute to promoting sustainability while demonstrating OR’s strong commitment to conducting business responsibly, as well as, integrating environmental stewardship in collaboration with Café Amazon’s customer.

4. “Yak Lak Yim” Project
The “Yak Lak Yim” Project, with the purpose of campaigning for proper waste separation in PTT Stations and creating benefits for society, takes recycled waste and turns them into scholarships, consumer tools, and public utilities in various communities. The project has been implemented continuously since 2016. Between 2023-2024, there has been a collaboration with “GC YOU Turn” to collect recycled waste into a standard recycling plant. This create confidence for customers, who separate recycled waste through the “Yak Lak Yim” bin in PTT Stations, that the recycled waste will be appropriately recycled by the qualified recycling plant. In 2025, a total of 179 PTT Station participated in the project, successfully channeling 153 tons of waste into recycling processes, generating a value of over 0.69 million baht.
In addition, OR, in collaboration with the Bangkok Metropolitan Administration and GC, implemented the “Yak Lak Turn x No Mixed Waste” project by establishing collection points for eight types of recyclable waste. PTT Station participated by opening recyclable material collection points at 10 stations across Bangkok. Collected recyclables can be exchanged for cash that can be used directly for fuel purchases, and participants can also accumulate points at a rate of 1 kilogram = 1 point to redeem premiums or donate to the Miracle Hands Foundation for further public-benefit activities. In addition, project participants receive a reduction in the Bangkok Metropolitan Administration’s waste collection fee to 20 Thai Baht per month.
For post-consumer plastics, including both clear PET bottles and opaque HDPE bottles, GC’s YOU Turn Project processes the materials through high-standard recycling and upcycling under the circular economy concept to produce PCR plastic pellets and upcycled products. This enables plastics to be turned back into resources that create new value once again.

5. Upcycling used lubricant gallons from PTT Lubricants
PTT Lubricants has applied circular economy principles alongside its business operations. Used lubricant gallons from oil change services at all FIT Auto nationwide are fully collected and returned to the recycling process, achieving 100% recycling of used PTT Lubricants gallons.
In addition, they are upcycled to produce wood plastic composite furniture by combining them with other biomaterials. This furniture is used to decorate the interior of the sales rooms at FIT Auto. In 2025, 73.47 tons of used lubricant cans were collected from every FIT Auto branch nationwide, resulting in wood plastic composite furniture made from recycled plastic sufficient to furnish 3 branches of FIT Auto.
Additionally, the operation to upcycle lubricant gallons for producing wood plastic composite furniture was expanded through the “Save the World, Save the Car for Future Generations” project. The upcycled materials were used to create durable and strong student desks and chairs, which were then donated to schools in underserved areas. The first pilot project took place at Ban Pha Nang School, Mae Chaem District, Chiang Mai Province and has been continuously implemented to date. In 2025, a total of 100 student desk sets have been produced, amounting to 1,200 tons of recycled plastic.

Moreover, the lubricant business has established guidelines for purchasing environmentally friendly packaging. The proportion of recycled materials used for the middle layer of an 18-liter lubricant packaging is determined by not less than 30% without affecting the quality of the packaging.

Repurposing waste

1. “Pun Suk Oil” project
OR expands the collection of used cooking oil to communities around PTT Station gas stations and LPG Cylinder business customers, such as dealer’s LPG Filling Plant. The used cooking oil collected is then refined into various types of biodiesels which can be used to manufacture fuel for maritime vessels and aircraft.
In addition to converting used oil into valuable resources, the project helps reduce environmental impacts by preventing pipe blockages caused by the disposal of oil down drains and promotes proper waste management in collaboration with local communities. The activities began since 2024 to date.

2. “How to Dispose, How to Make Merit” Project
OR organized donation activities through the “How to Waste Less and Give More” project, serving as a collection point for used items in good condition to be delivered to underprivileged individuals or those in need. Each month, different types of usable second-hand items are collected, such as cosmetics, medicines, lottery tickets, shoes, and clothing. OR acts as an intermediary by collecting donated items at designated OR locations. The collected items are then sorted and distributed to foundations or organizations that require them. This initiative helps reduce waste while ensuring that used items are meaningfully reused.

Product waste management

Managing product waste for maximum utilization is one of OR’s commitments to reduce the amount of waste generated from the Company’s business operations. Related projects include:

1. Used Lube to Alternative Fuel Oil Project
It collects used lubricants from every FIT Auto automotive service center to be reused to produce alternative fuel oil to benefit industrial customers. In 2025, OR collected 1,272,840 million liters of used lubricants.

2. SCG MODEENA COFF
Café Amazon and SCG collaborated to further advance sustainability concepts through the development of SCG MODEENA COFF, an innovative decorative material. The material incorporates spent coffee grounds from Café Amazon combined with industrial by-products from SCG’s manufacturing facilities. It is applied as façade material for Café Amazon, supporting the practical implementation of waste management and circular economy principles.

3. “Save the World, Save the Car for Future Generations (Special)” Project
Damaged wooden pallets that were no longer fit for use were donated from the PTT Lubricants Distribution Center, as well as from PTT Lubricants manufacturing and packaging facilities, to Wat Ban Yang, Nakhon Pathom Province, for upcycling into tables and chairs for public use. To date, more than 2,500 pallets have been donated, which can be converted into over 250 chairs and more than 50 tables. The delivery of these upcycled products was successfully completed in 2025.

Prototype station model for Circular Economy operations

1. PTT Station Flagship Vibhavadi 62 branch
It is a prototype station model for Circular Economy operations, which has efficient waste management at the source by promoting the customer and vendor waste separation and correctly sending waste to recycling process as follows:

- - Food waste from various shops are transformed through a food waste shredder into soil amendment materials for further utilization in the PTT Station.
  - Recyclable waste separation such as water bottles, cans, glass bottles, cardboard boxes, etc., from “Yak Lak Yim x GC YOU Turn” project is sent to certified recycling plant.
  - The decorations in the Café Amazon Concept Store are made from environmentally friendly materials according to the circular economy concept and Bio Circular Green (BCG) model.
  - It is a drop point for “Cup Return” for collecting and upcycling the used PET cups.
  - The collection of used lubricants from oil changes at FIT Auto ensures proper recycling process, mixed with recycled plastics and other biomaterials. They are utilized to produce wood plastic composite furniture, which is used to decorate the customer lounges at FIT Auto.

2. Café Amazon Concept Store at PTT Station Wangchan
It is designed using sustainable materials, prioritizing materials that have minimal environmental impact during production and can be reused or transformed into functional materials again. Sustainable plantation wood and recycled materials are incorporated, such as Terrazzo flooring made from glass bottle fragments, mosaic walls from natural material scraps, recycled cement plant pots, sofa upholstery from PET bottles, decorative “C” materials from Plasscoff, and stainless steel for the counter area.