Water resources are essential for OR’s operations, both in the Mobility and Lifestyle business groups. This includes water usage, which in some areas may face the risk of water scarcity due to internal and external factors, as well as the management of wastewater and effluent from various activities that must comply with legal standards and regulations. In addition, water management must consider the expectations of relevant stakeholders.
Therefore, OR emphasizes great importance on water management, starting with the assessment of risks related to water resources, including its operations, and the management of wastewater generated by the company’s activities. This ensures that the business can operate continuously without disruption, maximizing water resources use efficiently while avoiding negative impacts on the environment and surrounding communities.
OR promotes the concept of maximizing the sustainable use of natural resources, with water being one of the crucial resources. Therefore, OR emphasizes managing the water used in the company’s operations by integrating into QSHE policy and annual target. OR has established water management as the following:
In addition to the water management approaches aforementioned, OR has also implemented action to reduce water consumption at office buildings and relevant establishments, such as LPG cylinder refurbishing plants in all areas, factories within OASYS lifestyle business centers area, and certain petrol stations, which have installed water treatment systems for water recycling. Furthermore, in 2024, OR established organizational targets to reduce water use at each establishment. OR integrated and linked the concept of efficient water consumption across all establishments through the PI Idea project (Productivity Improvement), fostering a culture of continuous improvement and development among employees and departments to meet the organization’s sustainable development goals. The evaluation criteria include projects that yield results in Triple bottom-line business operations, emphasizing the importance of the 3Ps (Planet, People, Performance). Water reduction is considered under the Planet pillar, which OR prioritizes. Additionally, awareness training on water efficiency management is conducted for employees through the SSHE 1 Training course.
OR complies with all applicable environmental laws, international standards, and procedures. Therefore, all operations completely comply with regulations. Enhancement of wastewater management details are shown as the following:
OR implements the application of water recycling, focusing on the reuse of non-contaminated water from general use (Grey Water), rainwater harvesting, and cooling towers, as well as actions to improve wastewater quality, such as effluent monitoring, improvements, and periodic sampling. Key projects to enhance wastewater management efficiency include:
To ensure that wastewater quality meets discharge standards in all areas and does not impact the environment or nearby communities, OR has established regular monitoring of wastewater quality. Based on the monitoring results conducted by the Mobile Lab, no non-compliance with wastewater quality regulations was found in 2024. Additionally, OR provides channels for complaints and feedback from the general public through the Contact Center 1365 and Website. If any issues related to wastewater management are identified, the complaints/feedback will be used to further improve management processes.
In addition, to reduce the use of chemicals and residual substances in wastewater discharged from business operations, OR has chosen to use ENVICCO cleaning products, which are environmentally friendly, at PTT Stations and Café Amazon branches operated by OR. These products are designed to naturally decompose, reducing the use of chemicals and chemical residue in the environment. Furthermore, the products are made available for sale to customers to promote the use of environmentally friendly products.
OR has continuously implemented water management projects, and in 2024, the following actions were undertaken:
PTT Oil and Retail Business Public Company Limited
555/2 Energy Complex Building B, 12th Floor, Vibhavadi Rangsit Rd., Chatuchak, Bangkok 10900
© 2024 OR Tel : 02 196 5959