Sustainability Development Policy and Strategy

OR Sustainability

OR is committed to advancing sustainability efforts in accordance with its vision, “Empowering All Toward Inclusive Growth” by establishing OR Strategic Framework. This framework includes key sustainability issues covering three dimensions: environmental (Planet), social (People), and economic (Performance). It aims to achieve the OR 2030 Goals and fulfill its business intention of creating growth opportunities for success, promoting a better quality of life, and fostering growth alongside a thriving environment. Additionally, it seeks to create value for stakeholders throughout the supply chain.

OR Sustainability Management Structure and Guidelines

ORGRI2-13

OR established Sustainability Management Policy as a framework for sustainable operation of the organization. This is to achieve the targets to operate transparent business, comply with relevant laws, raise sustainability awareness among stakeholders throughout OR’s value chain, promote innovation and technology development, and enhance the quality of life of communities. OR therefore established the Sustainable Development Committee chaired by President, and includes executives from all business units joining the committee. The committee is responsible for approving OR’s strategic plans, sustainable business plans, and action plans, which must adhere to PTT Group’s policies, national and international corporate sustainability management standards; approving and reviewing OR sustainability material issues and encourage relevant business units to support the operations in according to the sustainability strategy, consideration and approving on OR Sustainability Report and reporting the progress of OR Sustainability Report to the OR Management Committee (ORMC) and the OR Corporate Governance and Sustainability Committee (ORCGS) quarterly. In addition, OR assigned Sustainability and Quality, Safety, Health and Environmental Department to be the main department to drive the OR corporate sustainability programs.

Sustainability Strategy

OR has incorporated the Sustainable Development Goals (SDGs), or the United Nations’ global sustainability development plan, into the creation of its SDG strategy, known as OR SDG. This is in accordance with the United Nations’ SDGs, covering 9 main topics, with the aim of achieving the OR 2030 Goals as follows.

Living Community

Living Community – recognizes the importance of all groups of stakeholders by creating opportunities and equality while enhancing the quality of life of society and community.

The goal is to improve the quality of life of communities covering both business areas and communities surrounding the business areas more than 17,000 communities, or more than 12 million people.

Living Community
1. Living Standard and Community Development: Supporting the sustainable livelihoods of stakeholders in the community.	Social Return on Investment: SROI
2. Health and Safety: Taking care of the health and safety of stakeholders both within and outside the organization, arising from business activities, both directly and indirectly.	Zero accident that leads to stopping of work The number of people who have improved hygiene and safety in the OR business.
3. Social License to Operate: Building trust in the community to gain acceptance, collaboration, and brand support for various activities.	Net Promotor Score – at excellent level

Economic Prosperity

Economic Prosperity – commercial business operations that create business growth and distribute stability to stakeholders such as suppliers, shareholders, small entrepreneurs, employees and communities.

The goal is to enhance growth, careers and distribute wealth to > 1,000,000 of suppliers, shareholders, SMEs, and employees.

Economic Prosperity
1. Wealth Distribution: Elevating the economy and fostering growth through income distribution to the community and society encompassing employment opportunities, support for various products or services, and community development to transform the area into an economically attractive region.	Income received per person by suppliers and employees.
2. Innovation and Technology for All: Promoting innovation and technology that addresses diverse needs and incorporating them into business operations, as well as enhancing the quality of life.	The number of consumers using OR's Digital Platform reaches 14 million by 2030. The proportion of suppliers that utilize OR's Digital Platform or Digital Solution reaches 100% by 2030
3. Collaborativeness: Collaborating with stakeholders to achieve inclusive growth for people in the ecosystem, both in the short and long term.	The proportion of OR's total operating results from partners (companies in which OR invests) is more than 50% by 2030

Healthy Environment

Healthy Environment – operates with an awareness of the environment’s importance and considers the use of resources for the most cost-effective and efficient manner by reducing greenhouse gas emissions, increasing the use of clean energy, minimizing waste generated from business operations, and increasing the use of environmentally friendly materials by more than 1/3 compared to the 2022 baseline.

Carbon Neutrality Target by 2030 and Net Zero Carbon Emissions by 2050.

Healthy Environment
1. Greenhouse Gas Emission Reduction	Greenhouse gas reduction projects and support for the use of renewable energy and biofuels. Develop and obtain carbon credit certification. Reforestation projects in collaboration with the Royal Forest Department and forest preservation in partnership with the Mae Fah Luang Foundation.
2. Conventional Fuel Use intensity	Reduce the conventional energy consumption by 1/3 within 2030. Increase the use of renewable energy in establishments by installing solar rooftops/panels, with a target of 20.04 MWp by 2030. Procure renewable energy from external sources in the form of Renewable Energy Certificates (REC).
3. Waste Generation Reduction	Reduce the amount of each type of waste, namely Operation Waste, Packaging Waste and Food Waste. Hazardous and non-hazardous waste disposal by zero to landfill concept

Corporate Sustainability Management Guidelines

OR identifies key corporate sustainability issues to determine the direction to drive the organization towards sustainability and integrate sustainability strategies in the operations of all business units along with raising sustainability awareness among employees, dealers, and suppliers.

In 2024, OR revises, re-identifies, and prioritizes key corporate sustainability issues by considering both global sustainability trends and the projected impact to stakeholders from OR’ s activities, as well as the financial impact of OR’s activities from various issues. This is based on interviews with key stakeholders to determine sustainability management guidelines. In addition, the performance monitoring process is conducted to review each material issue’s target. Finally, the results are presented to executives of all business units regularly for continuous improvement.

Read more information in OR’s Double Materiality